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Mobile Help

eFinancial customers may opt-in to receive marketing SMS messages. eFinancial customers can opt-in by phone or online. By opting-in via any of these previously stated options, the eFinancial customer agrees to receive marketing SMS or MMS messages generated by an automated dialer from eFinancial to the provided mobile number. The eFinancial customer understands that consent is not required to make a purchase. This page is intended to assist eFinancial customers with any mobile questions.

How do I opt-out of eFinancial’s SMS Alerts? For all mobile campaigns, reply to the SMS message you received with any of the following words and you will be opted out of all future messages. Standard carrier rates apply.

  •          STOP
  •          END
  •          QUIT
  •          CANCEL
  •          UNSUBSCRIBE

Please note: these words are not case sensitive.

Is there another way I can opt-out of eFinancial SMS Alerts? Yes, if you prefer to opt-out via phone or email, email us your contact information, including your phone number, at [email protected] or call 866-712-2216.

Efinancial SMS Alerts:
Max 4 msgs/month
Msg&data rates may apply
For help, send HELP to SMS message
To cancel, send STOP to SMS message

Does eFinancial SMS Alerts work with most wireless carriers? eFinancial SMS is compatible with all major wireless carriers, including: AT&T, Verizon Wireless (not mobile downloads), Sprint, T-Mobile®, Metro PCS, Alltel, U.S. Cellular® and many other smaller/regional carriers.

If you require clarification of any rules, regulations or procedures relating to your privacy, your rights and the operation of this or any other campaign, please read our Privacy Policy.